AI tools for human services training: three products, three jobs

Which product is for whom

AI in human services, including AI for I/DD providers and AI in disability services, is not one feature. Each TES product has one job. AI tools for caregivers, in the sense of an assistant a staff member asks, are Direct Care Chat. The other two products are for managers and for regulatory research. Teams leaving another LMS can read how a switch from Relias works.

Direct Care Chat: answers for staff on the floor

Direct Care Chat is a Pro feature staff use inside the learning system. A person asks a practice, policy, or procedure question and gets an answer from the trainings they completed or from documents the agency uploaded. This website does not host the chat.

Compliance Pathways: the requirement set for each staff member

Compliance Pathways is not an AI product. It turns the training rules an agency follows into one record per staff member: due dates, renewals, outside evidence, and mapped courses. The record and the surveyor export live on training tracking software.

Lumi: the manager assistant

Lumi, the manager assistant, is in beta. It reads only the groups that manager is responsible for. It can prepare an overdue answer, a new learner, an assignment, a group, or a weekday digest, and it waits for your OK before it writes.

RegAI: standalone regulatory research

RegAI scans state rule and agency updates and drafts the I/DD Regulation Change Digest. An editor reviews every item against the source before it is sent. RegAI is its own product.

How the three products stay separate

• RegAI is not part of Direct Care Chat.
• RegAI does not build pathways. Compliance Pathways is the requirement set.
• Lumi does not change a record until you press the button.

Human services compliance training, the courses and the setting you start from, is on human services compliance training.

People stay in the loop

Lumi shows a confirm card and waits. An editor reviews every RegAI item against the source. Direct Care Chat answers from completed training and from the agency's uploaded documents. Do not send protected health information through this page or the form.

The training company behind them

• 400+ courses and programs
• 200,000+ professionals trained
• Since 2010

TES is a NADSP Accredited Education provider and publishes CARF-aligned training. Browse the catalog (400+ courses and programs).

The three products

• Direct Care Chat

  A Pro feature for staff inside the learning system. They ask a practice, policy, or procedure question and get an answer from the trainings they completed or from documents the agency uploaded.

• LumiBeta

  The manager assistant. Lumi reads the groups you manage and waits for your OK before it changes a record.

• RegAI

  A standalone regulatory research tool. It scans state rule and agency updates and drafts the regulation digest for an editor to review.

Questions